Stay Inspired
Sign up for new hireware arrivals, tablescape inspiration and occasional updates from Splendid Hire.
Terms of service
Splendid Hire Terms and Conditions
Definitions:
Splendid Hire – means Splendid Hire Limited
Hirer – means the person requesting or accepting services of Splendid Hire under this agreement
Equipment – means any equipment, goods or property hired to the Hirer in accordance with this agreement
1. Equipment remains the property of Splendid Hire.
2. The Hirer warrants that the person signing the delivery note is duly authorised to do so on behalf of the Hirer and the person signing this delivery note warrants that he/she is duly authorised to sign on behalf of the Hirer.
3. The Hirer is fully responsible for the Equipment and for insuring the Equipment, if necessary, from the time of acceptance until returned to Splendid Hire premises. No insurance is provided by Splendid Hire.
4. The Hirer must provide a suitable vehicular access for delivery and collection. The hirer is responsible for ensuring that their delivery/collection instructions and arrangements are consistent with parking restrictions. Splendid Hire reserves the right to pass on to the hirer the cost of any fines incurred due to delivery/collection instructions which neglect or ignore parking restrictions.
5. Equipment should be checked by the Hirer before use and any deficiencies should be reported immediately to Splendid Hire and the Hirer acknowledges and accepts that the person signing for and accepting delivery of the Equipment, is responsible for checking the Equipment, has had the opportunity to do so and, subject to any deficiencies being reported at time of delivery, confirms the Equipment is received as ordered in good condition. If no deficiencies are reported to Splendid Hire at time of delivery, it will be deemed that all Equipment was delivered as ordered and in good condition.
6. Full Payment, including a security deposit, must be made before goods are released. A minimum-security deposit of £150.00 or 50% of the amount of the hire charges (whichever is the greater) will be charged on each order. The deposit, less the replacement cost of breakages or losses, is returned after the equipment has been
checked by authorised Splendid Hire staff. Where the deposit is not sufficient to cover the replacement cost, the hirer is liable for the balance.
7. In the event of losses or breakages, the full replacement cost will be charged to the hirer.
8. The hirer shall return all glass crates, boxes, and linen bags supplied by the company. Failure to return these items to the company will result in a charge for their full replacement costs being made against the hirer.
9. All charges are for a standard 3-day hire, this includes 1 day prior to hire and the following day after the hire period. If the hire period is over a weekend, then equipment must be returned on Monday immediately following. Terms for a longer period of hire are to be negotiated prior to collection/delivery.
10. Where the Hirer cancels an order for hire a cancellation charge shall be payable as follows: a) Cancellation of orders made within 72 hours of date of hire a cancellation fee at 100% hire charge is payable b) Cancellation of order 72 or more hours within date of hire, but less than 5 days of date of hire a cancellation fee of 50%
of hire charge is payable. Cancellations made 5 days or more prior to delivery date shall not incur a cancellation fee, unless agreed otherwise at the time the order is made.
11. Cutlery, crockery, and silverware must be rinsed after use. A washing fee will be applied to equipment returned dirty. Under no circumstances should scourers or abrasives be used on any hired equipment.
12. Table linen must not be returned or stored damp or wet. Damage resulting from mildew or other stains and burn marks that will not respond to laundering will be charged at full replacement cost.
13. We reserve the right to change any price without the need to give prior notice.
14. In the event that any property, which doesn’t belong to Splendid Hire is returned to our premises, the Hirer should make its own arrangements, at its own cost, for return of this, Splendid Hire will only hold this property on site for a maximum of 2 months, after which it will be disposed of. Splendid Hire shall not, under any circumstances, be liable for any loss or damage to any property returned to Splendid Hire premises,
whether such loss or damage occurs whilst being stored by Splendid Hirer or otherwise.
15. Any act by the Hirer of requesting, booking or accepting services of Splendid Hire is deemed to be and shall constitute the Hirers acceptance of these Splendid Hire Terms and Conditions.
16. All prices are subject to the current rate of VAT.